Delivery Information

Please provide your telephone number when ordering. We hold good stock levels and can ship out an order within 24-48 hours from receipt. When you have placed an order on-line, you will receive a confirmation e-mail and then again when we have shipped the goods to you.

We provide delivery to the following countries:

United Kingdom

Republic Of Ireland

Germany

Austria

France

Belgium

The Netherlands

Poland

Deliveries are made from Monday – Friday, between 9am and 6pm.

Your Elephant bean bag will be delivered to you via a courier who will require a signature as proof of delivery. Before the parcel is signed for, please check carefully for any signs of transit damage (or instruct anyone you authorise to sign on your behalf to do the same). Once a parcel has been signed for in good condition it becomes your property and your responsibility. Therefore if there is any transit damage to the product that is discovered after it has been signed for Elephant are not liable for this, as we have completed our contractual obligation to deliver the package to you in good condition.

If there is any transit damage to your product, sign for the item and clearly write “damaged product”. In this instance please contact us directly on +353 (0)94 9541691 we will quickly ensure that you get a perfect product with no additional costs to yourself.

Thank you for your help; we want all of our customers to be completely satisfied with Elephant products including the delivery service.

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